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The 5 Fastest Ways to Generate Leads

Monday, May 18th, 2009 - by Becky Sheetz-Runkle

Now is the time to leverage marketing to generate leads. In an economy where it takes considerably more leads and more times to make sales, moving quickly to keep the pipeline full is of the essence. Marketing should be helping you in the endeavor.

This article examines the five fastest ways to leverage marketing to generate and nurture leads. These tactics are designed to work in unison with more long-range marketing activities, and can be executed on an ongoing basis. They’re also meant to fit tightly with and enhance your selling process.

Webinars. Once you’ve figured out what you have to say with your webinar or series of webinars, promotion is the biggest consideration. Any media organization that you team up with to promote your webinar will be able to provide you with the list of registrants. Assuming you have a good topic that people care about, this should represent a healthy list of prospects in a reasonably finite period of time.
 
But beware, there are many webinar pifalls to avoid.
 
Seminars. The next step up from webinars is face-to-face seminars. These are more risky because you need to fill a real live room. With webinars, none of your attendees knows if they are one of 50 or one of 5,000. But when you’re in a room together, it’s all transparent. So seminars pose a constant challenge to fill a room. If the topic of your seminar is “Ten Ways Product X Can Improve Your Business Process,” don’t expect much of a turnout. The seminar must be educational in nature. Advertise good content and deliver, and you’ll build a reputation for high quality events.
 
As with webinars, seminars provide qualified leads. But unlike webinars, you’re team is able to actually engage potential buyers face-to-face during networking time and Q&A. Seminars are much more powerful at building and promoting your brand to attendees than webinars. They also build greater interaction with your brand and more vested prospects.
Check back later this week for more of the 5 fastest ways to generate leads.

Posted in Brand Consulting, Business to Business Marketing, Business to Government Marketing, Direct marketing, Economy, Lead Generation, Online Marketing, Search Marketing, Technology Marketing, Webinars | 2 Comments »

4.5 Reasons Not to Spend Money on PR

Monday, May 11th, 2009 - by Becky Sheetz-Runkle

Lots of B2B and B2G companies in the tech sector are talking about PR these days. I’m not entirely sure why that is. A down economy typically has the opposite effect on an organization’s willingness to spend on public relations. But this speaks volumes on executives’ confidence in how PR can impact their bottom line.

 

Despite Bill Gates’ now-famous PR advocacy quote, “If I was down to my last dollar, I’d spend it on public relations,” not every company should be spending on PR. Why not? Here are four (and a half) reasons why you shouldn’t spend money on PR. At least not now.

 

1. No room in the budget

This is where PR discussions start—and often stop. If your organization isn’t able or prepared to dedicate at least $4,000-$5,000 per month to an outside agency, or expert internal resources, PR isn’t the way to go. Spend marketing dollars elsewhere to grow the business until the time is right for PR. End of story.

 

1.5 If you can’t afford a strategic PR initiative….

So you don’t have highly experienced internal resources for PR? There are cost effective means of leveraging the expertise of a PR firm for execution by a junior level marketing/PR person. For details that go beyond the confines of this article, contact me at bsheetz (at) Q2marketing.com.

 

2. Lack of availability of management team

This is also where a good PR program can fall off. If spokespeople can’t be made available for media interviews in a timely fashion, your dollars are going to fall short. Similarly, your management team must be involved in strategic discussions, even if on a limited basis. This is the only way to ensure the strategy of the PR is in lockstep with the execution.

  

3. Un-seasoned Spokespeople

This dovetails with the need for the availability of your management team. Everyone wants good and meaningful features and quotes that advance their business’ strategic objectives. Your spokespeople must dedicate some time to honing their message and delivery to maximize each interview opportunity. And they need to make sure they are well prepared to address the reporter’s needs for each interview.

 

A formal media training is advised for most executives, even the ones who don’t think they need it. (Sometimes it’s especially the ones who don’t think they need it.)

 

4. Inconsistency

PR works effectively when it happens consistently. It will take some time to begin to generate results. But once the ink starts to land, it has to continue. The good news is that media coverage typically builds and increases exponentially if a good program continues. If you’re going to spend money on PR, be prepared to do so over the long-term. That’s how to create results.

 

If PR does make strategic sense for your company, it will require a measure of patience. But it’s worth the wait. Read more about how to make PR worth the wait and realize big returns.

 

 

Posted in Business to Business Marketing, Business to Government Marketing, Economy, Public Relations | No Comments »

10 tips for finding the perfecting marketing agency–part 2

Tuesday, May 5th, 2009 - by Becky Sheetz-Runkle

How do you choose the perfect marketing or PR agency for your company? Read on for some advice. And be sure to check out the four essential ingredients you’ll need before selecting a marketing agency.

 

The first three tips from part one were:

 

1. Delivery commitment

2. Seeing the big picture.

3. What’s the ROI?

 

Now on to 4 and 5….

 

4. Order up. No good agency will be content to simply follow orders. If the agency is tuned to your business objectives, they’ll want to do their part to help steer you to your goal. (And if they’re good, of course they’ll be tuned to your business objectives.)

 

Among the most sought-after strengths of a marketing firm are their creative prowess and innovative ideas. If you want their best, you’ll need to give them some freedom. Even the best agencies and creative pros will become apathetic and slip into order-taker mode if they believe their ideas aren’t being heard. This isn’t good for them—or for you.

 

5. Birds of a feather. You’ll want your agency to have a track record serving businesses like yours. If you’re selling to government, they must know that market. If you need to reach female consumers, your agency must have demonstrable expertise there. Find out where they’re strong and the difference they have made for those brands. If you’re looking for full service, find an agency that can and has delivered.

 

Check back soon for the rest of the five tips!

Posted in Advertising, Business to Business Marketing, Business to Government Marketing, Economy, Technology Marketing | 1 Comment »

6 Principles of Brilliant Branding from Starbucks–part 2

Friday, May 1st, 2009 - by Becky Sheetz-Runkle
This is part two of the paradox of branding from Starbucks’ John Moore’s appearance last week. Moore is the brand’s former marketing strategist. Read part one for the first three principles of brilliant branding.
 
4. “Marketing is too important to be left to the marketing department,” said David Packard, co-founder of Hewlett-Packard Company. Every employee is part of your marketing department. One great person equals three good ones. Moore cited The Container Store, as a living example of this. Their mantra is to pay their great people two to three times more than they would make in a similar position.
 
Astonished employees, he postulated, will astonish customers.
 
5. If the market grows, the business must grow. Marginal companies get squeezed out when boon conditions abate. He asked the question, “If your business went out of business tomorrow, would anyone care?” Can you say with conviction you would dearly be missed by your employees and customers? If so, you’re doing something right.
 
Starbucks closed 1,000 stores. Customers went online and petitioned the closing of many stores. The customers cared.
  
6. Be influenced by “the paradox of growth.”
The smaller you are, the bigger you must look. The bigger you are, the smaller you must get. For those big guys, he cautioned, remember what it took to get where you are.
 
He concluded by sharing that Starbucks never set out to be well branded. It just happened. If you build a business that’s profitable, makes employees and customers happy, then you don’t need to worry about branding. Branding will take care of itself.

Posted in Economy, Industry Trends, Marketing Research, Public Relations, Sales and Marketing | No Comments »

Stimulus Law Means $2.5 billion in Tech Funding from Federal Government

Thursday, March 19th, 2009 - by Becky Sheetz-Runkle

The American Recovery and Reinvestment Act, the much-talked-about stimulus spending law, is estimated to bring $2.5 billion in spending to technology vendors. This is according to IDC Industry Insights, as reported by David Hubler in Washington Technology.  

This is a “once-in-a-lifetime flood of new technology money,” says IDC. They estimated $101.2 billion in technology spending will be generated between 2009 and 2012.

Among the federal tech opportunities that law is expected to impact the most:

● The Social Security Administration’s (SSA) National Computer Center data center modernization—$500 million.

● The SSA’s claims processing program—$490 million. 

● The Homeland Security Department data center, law enforcement communications–$340 million. 

● The State Department’s security and network assurance technologies—$290 million.

● The Institute of Education Science’s high-performance computing and predictive services—$250 million.

● The Veterans Affairs Department data center and information technology services—$50 million.

● The Agriculture Department’s Farm Services Agency data center and systems services—$50 million.

Posted in Business to Government Marketing, Economy, Industry Trends, Research and studies, Technology Marketing | No Comments »

Content to dominate marketing in 2009

Tuesday, March 10th, 2009 - by Becky Sheetz-Runkle
Look for businesses to focus marketing efforts on creating and promoting content in 2009, according to a new study from Junta42, as reported in Michael Stelzner’s white paper blog.
 
According to Junta42, “More than half (56%) of marketing- and publishing-decision makers plan to increase their content marketing spending for 2009.” Of those, 31% plan to increase significantly, and 25% plan to increase slightly. Only 13% plan on decreasing their content marketing spending, ranging from slightly to significantly.
 
Here are the top content types marketers will target in 2009:
  • Social media, other than blogs—68%
  • Enewsletters/email—60%
  • Blogs—56%
  • Case studies—55%
  • Online video—51%
  • White papers—46%
  • Microsites—43%
Any surprises? On which ones are you spending your marketing dollars in 2009?
 
Working with B2B and B2G marketers, it is clear to Q2 Marketing that the primary content challenge for marketers will continue to be twofold:
1.      generate the content and/or prod subject matter experts to supply the content
2.      promote the content through marketing databases and syndication outlets
 
Think carefully about how you will distribute these materials before dedicating many hours to creating them. Will such content be part of lead generation efforts or will it appear deeper in the sales process? Know what role each item will play and make sure your sales and marketing efforts maintain the consistency of your strategy.

Posted in Business to Business Marketing, Business to Government Marketing, Economy, Industry Trends, Lead Generation, Marketing Research, Research and studies, Technology Marketing | No Comments »

Stimulus bill will generate $4.5 billion in state and local IT spending

Wednesday, February 18th, 2009 - by Becky Sheetz-Runkle

Federal research firm Input Inc. anticipates that the economic stimulus bill will generate $4.5 billion in new information technology spending from state and local governments in the U.S. This is good news for service providers who have been increasingly chasing those decreasing dollars.  

The largest portion of spending in IT investments will be the broadband rollout, says Input. Then facilities modernization, mass transit and health IT are also slated to drive tech-related spending. Health spending generated by this package will be due to Electronic Health Records (EHRs) and other improved data flow at hospital and clinics. Large Medicaid Management Information Systems projects will also account for some of the anticipated health IT spend.
 
The White House version allocates fewer dollars to broadband and health IT than the Senate version. Read more in Washington Technology.
 

Posted in Business to Government Marketing, Economy, Industry Trends, Research and studies, Sales and Marketing, Technology Marketing | No Comments »

Referrals slowed? What now?

Monday, February 16th, 2009 - by Becky Sheetz-Runkle

“We grew our business based on referral business from customers and business associates. We were going gangbusters. But now, a few years later, as we try and grow the company, the referrals aren’t keeping pace with our strategic goals.” 

This is a familiar story for growing small- and mid-sized businesses. It is especially familiar among business-to-government (B2G) companies. Does it have a ring of truth to you? If you fall into this camp, you may be among the many companies that have used referrals very successfully. You may have even been resistant to deploying marketing programs.

“We have grown and evolved a successful business without a concerted marketing engine,” you protest. “We’ve invested in sales, strategic alliances and relationships. We’ve developed repeat business in key government agencies or businesses and gotten significant referral business.”

This sound methodology has gotten you where you are today. No one can argue with the results of these business development strategies. But, consider this: Just because you didn’t need a coordinated marketing effort in the past doesn’t mean you don’t need it now.

Even companies with the best referrals eventually reach a point where they can’t continue to grow the company strategically. What now? This is where targeted strategic marketing comes into play. If your organization has reached this point, ask yourself what marketing programs you should be leveraging to raise your profile with your target audience.

Or, if you think you could be getting more referrals from trusted customers and partners, read:

Increase quality referrals

3 ways to get qualified referrals

3 more ways to get quality referrals

Posted in Business to Business Marketing, Business to Government Marketing, Economy, Lead Generation, Referral marketing | No Comments »

Maximize webinar marketing effectiveness. Hint: Branding counts big.

Wednesday, February 4th, 2009 - by Becky Sheetz-Runkle

When costs are cut, executives look for ways to streamline marketing costs. If you’re reading this blog, we probably don’t need to state the case to you that webinars, or web seminars, are less expensive than events. The latter includes hotel rental, food and beverage, AV, etc. etc. And certainly, webinars are far less costly than a multi-city road show. 

These cost cutting benefits are all good. But webinars are not the panacea. We’ve noticed some interesting trends as of late in the world of webinar marketing and execution. For one thing, there are a lot more of them for the reasons highlighted above. Like the deluge of sales and marketing related emails we all get, most of us in the tech marketing world are inundated with invitations, ads and other overtures to log onto webinars.
 
We’re going to take some time to explore this ever-growing marketing tactic in upcoming columns. But the first and most critical problem of webinar marketing is the issue of branding.
 
I’ll spare you my personal brand definition. Agencies often carefully wordsmith their own unique definition so as to brand themselves distinctly as branding experts. According to Wikipedia: “A brand is a collection of symbols, experiences and associations connected with a product, a service, a person or any other artifact or entity. Brands have become increasingly important components of culture and the economy, now being described as “cultural accessories and personal philosophies.”
 
If you have a webinar strategy, ask yourself, how well are your webinars branding your company? I can’t tell you how many webinars I schedule myself to attend, but have no connection to the hosting organization. Too often, moments after I log off, I won’t even remember the name of the benevolent organization that  held the seminar. They haven’t made an impression with who they are, what they do and why the attendee would care. The onus to address those questions is upon them, not the attendee.
 
Webinar marketing must be treated with the same fundamentals of brand building that you would for an ad campaign, direct marketing initiative, etc. If the corporate or product brand is not tightly integrated with the content of the webinar, then it is a miss.
More on the dos and don’ts of webinar marketing in upcoming blog entries. Check back. You’ll be glad you did.

Posted in Advertising, Business to Business Marketing, Economy, Industry Trends, Lead Generation, Online Marketing | 1 Comment »

Newspapers not dead, 16% increase in online readership

Monday, February 2nd, 2009 - by Becky Sheetz-Runkle

Nielsen Online reports a 16 percent year-over-year increase in unique visitors to the top 10 newspaper web sites. This represents 40.1 million unique visitors in December 2008, up from 34.6 million in December 2007.

 

To top online newspaper site was NYTimes.com, with 18.2 million unique visitors. USATODAY.com and washingtonpost.com took the second and third spots. See the table below for more.

 

Here are the top ten finishers, courtesy of Nielson Online:                        

                                               Dec-08 UA   % Change
Top 10 Online Newspapers     40,093            16
 1. NYTimes.com                       18,187             6
 2. USATODAY.com               11,420           15
 3. washingtonpost.com              9,470           12
 4. LA Times                               7,963           73
 5. Wall Street Journal Online     7,235          34
 6. Daily News Online Edition    5,883          99
 7. Chicago Tribune                    5,235           35
 8. New York Post                      4,557           60
 9. Boston.com                           4,086            -6
10. SFGate.com                          3,503           26
 

Of the top 10 online newspapers, nine experienced positive year-over-year growth. No small contribution to this jump was the weakening economy, election cycle and new administration.

Posted in Economy, Industry Trends, Online Marketing, Public Relations, Research and studies, SEO, Search Marketing | No Comments »

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