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Case studies Category

Toyota Sienna Swagger Wagon YouTube Brilliance

Thursday, May 27th, 2010 - by Becky Sheetz-Runkle

The Toyota Sienna YouTube video has nothing to do with B2B or B2G tech marketing, but it’s brilliant. Makes you forget all about that silly safety recall:

http://www.youtube.com/watch?v=ql-N3F1FhW4

Posted in Case studies, Online Marketing, Social Media | 1 Comment »

Bank of America + History Channel = Brilliant Marketing Concept

Friday, May 7th, 2010 - by Becky Sheetz-Runkle

I’m very impressed with how Bank of America is using their spots on the History Channel’s new, “America, the Story of Us” series.

This is a case study in marketing integration with user experience. It’s a great example of how advertisers can  get through our filters and circumvent our aversion to be sold.

Far and away, the most effective marketing and advertising integrates itself into our experiences. Read this branding case study article here.

Tags: Advertising, bank of america, case study, history channel, marketing integration
Posted in Advertising, Case studies | No Comments »

Domino’s Marketing Tactic–Our Pizza Sucked

Wednesday, January 27th, 2010 - by Becky Sheetz-Runkle

It’s not that often that I get excited about B2C marketing. I spend too much time living B2B and B2G. But I”m always a big believer in direct approaches. What Domino’s Pizza is going is pretty incredible. You may have caught their new TV commercials in between fast forwards on your DVR.

Watch their video where Domino’s really beats their pizza up.

Read the Bnet interview with Russell J. Weiner, Domino’s chief marketing officer.

 

Posted in Advertising, Brand Consulting, Case studies, Direct marketing, Messaging & Positioning, Online Marketing, Public Relations, Sales and Marketing | No Comments »

Six Principles of Brilliant Branding from Starbucks’ John Moore

Wednesday, April 29th, 2009 - by Becky Sheetz-Runkle
Build a business that’s profitable, makes employees and customers happy and you don’t need to worry about branding. Branding will take care of itself.
These aren’t sentiments you’d expect from a marketer, must less John Moore, who designed and implemented marketing programs for Starbucks Coffee for eight years. But he’s pretty much an authority.
 
I attended his presentation before Accelerent last week. Special thanks to Brad Powell of JX2 Professional Software Services for the invitation. In his talk, Moore espoused six principles worth consideration—if not embracing—by marketers everywhere. Because he’s a heck of a wordsmith, some of his phrases are repeated here verbatim, or at least close to it. Here are the first three of his six principles:
 
1. The more obvious you are, the more original you appear…and vice versa. And here’s something particularly compelling for some in the tech marketing world. There’s no such thing as a dull product category. There are only dull brands.
 
He stressed the importance of earning opinions from your customers. A way to do that: unconventional names for your cup sizes. By taking something common and making it uncommon, you make your customers feel special, citing loyal customers who speak Starbuckian.
 
2. Be careful when defying your “circle of expectations.” The more obvious you are, the smaller the circle gets. Starbucks’ mark in the sand, as defined by Moore:
 
·        bold coffee (this isn’t Folgers!)
·        high quality beans
·        not cheap
·        non-traditional marketing consisting of locations as billboards and patrons carrying the distinctive cup
·        comfortable stores
·        engaged employees–another part of the Starbucks experience
 
The point is that the smaller the circle, the more effective the brand. Starbucks tried milder coffee, cheap coffee, salads, ice cream and other brainstorms that Moore said were unsuccessful because they were outside the circle.
 
3. If you want to earn customer loyalty, first earn employee loyalty. Your competitors can replicate your products and programs, but they can’t replicate your corporate culture.
Check back later this week for more on Moore’s six principles….

Posted in Advertising, Brand Consulting, Case studies, Industry Trends, Marketing Research, Public Relations, Research and studies, Sales and Marketing | 2 Comments »

Avoid B2G Marketing Pitfalls

Tuesday, April 21st, 2009 - by Becky Sheetz-Runkle

Business-to-government (and business-to-business) marketing is most effective when it communicates value. The best B2G marketing is based on compelling content focused on problems solved and clear solutions offered. Read more about why content-rich marketing materials will reign in 2009.

Government decision makers and the corporate C-suite alike tell us all the time that they read resources that help them and their teams be more effective. Examples of such resources include content-rich newsletters, bylined/contributed articles, case studies, blogs, analyst reports, and white papers. For all of your content-driven materials, ask yourself: how does this help the decision maker do his or her job?
 
The credibility valuable content builds is paramount for companies selling professional services and products to the government. But remember, this initiative won’t be successful if materials are simply sent off blindly to an overflowing inbox of an unwitting recipient. Rather, these resources will serve as door busters for your business develop teams. And they will serve as incentives to use at different points in the sales cycle.
 
If you don’t have one already, create a library of powerful, valuable materials for your business development team.
 
Want to learn more about B2G marketing? Join me at The ASBC’s 5th Anniversary Conference and Gala April 23, 2009 in Vienna, VA. I’ll be presenting on “11 Essential Steps for Marketing to Government.”
 
Read more about how the ASBC conference will help you do business with the government.

Posted in Business to Government Marketing, Case studies, Direct marketing, Industry Trends, Lead Generation, Public Relations, Sales and Marketing, Technology Marketing, Webinars, White paper marketing | 2 Comments »

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